Return & Exchange Policy

At ReplicaGolden, we aim to provide high-quality products and a smooth shopping experience. If for any reason you are not satisfied with your purchase, we offer a fair and transparent return and exchange policy as follows:

1. Eligibility for Returns & Exchanges

You may request a return or exchange if:

• The product is unused, undamaged, and in its original condition.
• The request is made within 7 days of receiving the product.
• All original packaging, accessories, tags, and proof of purchase are included.

Returns may not be accepted if:

• The product shows signs of wear, use, washing, or intentional damage.
• Packaging or included accessories are missing.
• The return request is made after the allowed return period.

2. Non-Returnable Items

The following items cannot be returned or exchanged:

• Clearance, sale, or promotional items
• Customized or personalized products
• Final-sale items indicated on the product page

3. Return & Exchange Process

To request a return or exchange:

1. Contact us at replicagolden.us@gmail.com with:
   • Order number
   • Product name
   • Reason for return/exchange
   • Supporting photos (if applicable)
2. Our team will review the request and respond within 1-3 business days.
3. Once approved, please send the product to the provided return address.

4. Shipping Costs

Return shipping fees are the responsibility of the customer, unless the return is due to:

• Wrong item received
• Manufacturing defect

We recommend using a trackable shipping service.

We are not responsible for lost or damaged return packages.

5. Refunds

• Refunds are processed within 5-7 business days after we receive and inspect the returned item.
• Refunds are issued to the original payment method.
• Shipping fees and transaction charges are non-refundable.

6. Exchanges

• Exchanges are subject to product availability.
• If the requested replacement is out of stock, we may offer store credit or a refund.

7. Damaged or Incorrect Items

If the product you received is defective, damaged, or incorrect:

• Contact us within 48 hours of delivery.
• Provide photos and details for verification.
• We will arrange a replacement or refund at no additional cost.

8. Customer Support

If you have any questions regarding this policy, feel free to contact us: